Privacy Policy
Effective Date: August 1, 2024
Chongqing Calendar Technology Co., Ltd and/or its affiliates (“Calendar”, “Couple2”“we”, “Company” or “us”) keep and process information about you (“you” or “user”). We comply with all applicable laws related to personal information and strive to protect the rights of individual users by adopting Privacy Policy in accordance with relevant laws and regulations. This Privacy Policy describes how we collect and use personal information about you during and after your relationship with us.
We provide mobile application (the “App”) or the official site (“Site(s)”), and services related to Apps (including event, survey, or customer service) (“Service(s)”) to users.
3. How We Use Your Information
We use the collected information for a variety of purposes, primarily, to provide the Apps and the Service to user and to improve quality of the Service. These include:
- Operating the Apps and Services
- Solving technical problem and improve quality of the Service
- Identification of individual users to provide the Service
- Providing customer support by collecting and responding to inquiries
- Providing opportunities to participate on the events or surveys relating to the App
- Tracking usage patterns and analyzing trends of users
- Analyze, develop, and improve the Services and new products and services.
In the majority of cases, processing of your personal information will be justified on the basis that:
- the processing is necessary to perform a contract with you or take steps to enter into a contract at your request: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our Service, we use your information to maintain your account and your profile and to provide Service and customer support to you.
- the processing is in our legitimate interests, which are not overridden by your interests and fundamental rights: We may use your information where we have legitimate interests to do so. One of our legitimate interests are to use website user and visitor data to conduct and develop our Service and business activities with them. We may also analyze User’ behavior on our services to continuously improve our Service, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
- the processing is necessary for us to comply with a relevant legal obligation: For example, we may process your personal information to comply with applicable accounting rules which require keeping accounting records and to make mandatory disclosures to law enforcement.
- you have consented to the processing: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal by contacting us at the address provided in this Privacy Policy.
You know us as Couple2, but as a legal entity we are Daole Er Technology Co., Ltd, We decide what personal data is collected from you and how this data will be used.
Our Services may contain links to sites run by our experts and other websites such as Twitter, Facebook, and Instagram. These experts and third-party organizations will have their own privacy policies, which you should read carefully before providing any of your personal data to them, as we do not accept any responsibility or liability for them.
Data Protection Officer To ensure the highest standards of privacy and data security, Couple2 has appointed a dedicated Data Protection Officer (DPO). Our DPO is responsible for overseeing our data protection strategy and ensuring that all personal data collected from you is handled in accordance with applicable privacy laws and regulations.
Role and Responsibilities: The DPO monitors our compliance with data protection laws, manages data protection risks, and serves as a point of contact for any questions or concerns you may have regarding your personal data.
Contact Information: If you have any inquiries about how we collect, store, or use your personal data, or if you wish to exercise any of your data protection rights, you can contact our Data Protection Officer directly at couple2dev@outlook.com.
Your Rights: The DPO is also responsible for ensuring that you can exercise your data protection rights, such as accessing your data, requesting corrections, or asking for deletion of your personal data.
By appointing a Data Protection Officer, we demonstrate our commitment to safeguarding your privacy and maintaining transparency in our data handling practices.
5. How We Collect and Use Your Personal Data
Device Information
What We Collect: We may gather information about your device, including its IP address, browser type, internet service provider, platform type, device model and manufacturer, operating system, mobile carrier, date and time stamps, unique device identifiers (such as UDID and other permanent device identifiers), battery status, WiFi connection status, and similar details.
Why We Collect It: This data helps us uniquely identify your device or account, optimize the performance of our services, personalize your experience, and enhance security measures, including fraud prevention.
Is This Necessary?: Yes. This information is essential for providing core services and ensuring the security of your account.
5.1 Photos
What We Collect: With your consent, we may access photos stored on your device.
Why We Collect It: This allows you to upload photos to the app, share them with your partner, or personalize your profile.
Is This Necessary?: No. This permission is optional and only required if you choose to upload or share photos.
5.2 Contacts
What We Collect: With your consent, we may access the contact information stored on your device.
Why We Collect It: This enables you to invite friends to join the app effortlessly or share content with your existing contacts.
Is This Necessary?: No. This is an optional permission, necessary only if you wish to share or invite contacts.
5.3 Files and Documents
What We Collect: With your consent, we may access files and documents stored on your device.
Why We Collect It: This feature allows you to upload and share files or documents within the app, facilitating easy storage and collaboration.
Is This Necessary?: No. This is an optional feature and is only necessary if you choose to upload or share files and documents.
5.4 Fitness Information
What We Collect: With your consent, we may access fitness information stored on your device.
Why We Collect It: We use this data to provide personalized fitness recommendations or to help you track your physical activities.
Is This Necessary?: No. This permission is optional and is only required if you engage with fitness-related features.
5.5 Health Information
What We Collect: With your consent, we may access health information stored on your device.
Why We Collect It: This information allows us to offer personalized health advice, track your health metrics, or provide other related services.
Is This Necessary?: No. This is an optional feature, necessary only if you choose to use health-related services.
5.6 Music Files
What We Collect: With your consent, we may access music files stored on your device.
Why We Collect It: This enables you to upload or share music files within the app or enjoy shared music experiences with your partner.
Is This Necessary?: No. This permission is optional and is only necessary if you wish to upload or share music files.
5.7. Location and Motion Information
What We Collect: We may collect location and motion data from your device, such as GPS coordinates (latitude/longitude), WiFi, Bluetooth signals, and motion details like altitude, direction, and speed.
Why We Collect It: This information is used to provide location-based services, enhance app functionality, or support driving-related features.
Is This Necessary?: No. This data is only necessary if you use location-based features within the app.
5.8. Driving Event Information
What We Collect: We may collect data related to your driving behavior through device sensors, including gyroscope, accelerometer, compass, and Bluetooth. This may include information on your speed, acceleration, and deceleration.
Why We Collect It: This data is used to enable driving-related features, analyze user behavior, and improve the safety and performance of the app.
Is This Necessary?: No. This information is only necessary if you enable and use driving-related features.
5.9. Messages and Journal Content
What We Collect: When you send messages to a partner, provide feedback, or post articles, photos, or videos through our services, we may collect and store this content. Additionally, we may collect and store other audio files, voice recordings, or sound clips.
Why We Collect It: This content is stored and processed to ensure reliable message delivery, provide a history of your communications, and facilitate the feedback process.
Is This Necessary?: Yes. This information is essential for the functionality of messaging and content storage features within the app.
Account Deletion and Data Retention Policy
You may delete your Couple2 account at any time. To delete your information, you can: tap the Settings icon in the top-right corner of the home screen > About You > Delete Account to request the removal of your account. If you wish to delete your account, you must first unpair with your current partner. If you have a Premium subscription, you will still need to cancel it through your Apple or Google ID. If you log back in within 7 days of deactivation, your account will automatically be reactivated. Deleting your account is irreversible. You will not be able to recover it, even if you use the same credentials. After 7 days, your account will be officially deleted, and we will ensure that your data is securely and thoroughly removed from our servers, or retained only in anonymized form.
We disclose your information to selected third parties and our subsidiaries as described below.
We will not disclose your personal information to independent third parties without your prior consent, except as discussed in this Privacy Policy.
We may also use and disclose your information for the purpose of protecting ourselves and protecting others, to prevent fraud, theft, infringement, identity theft, and other illegal activities as well as abuse of our products and services.
We may disclose this information within Couple2, to our subsidiaries, and to third parties in an anonymous or aggregated form, with the purpose of preventing anyone from identifying your identity.
We never disclose your personal data to advertisers or other third parties for any compensation. However, we do share the personal data we collect about you in order to provide our services in the following ways.
Service Providers
We work with service providers who perform certain functions on our behalf. These include, for example, companies that help us provide network and technology services, payment processing, data storage, data analysis, mailing activities, running our support desk, and managing subscriptions. We only share personal data that enables our service providers to provide their services.
Data Storage on Alibaba Cloud
Your personal data is securely stored on servers provided by Alibaba Cloud. Alibaba Cloud provides us with reliable and secure infrastructure, ensuring that your data is protected according to industry standards. This enables us to maintain the availability, integrity, and confidentiality of your personal information.
Sharing with ADmob
To enhance our services and improve your experience, we share your advertising ID with the ADmob platform. ADmob helps us track and analyze user engagement and marketing performance. Your advertising ID is used to measure the effectiveness of our advertising campaigns and to optimize our services accordingly.
Sharing Personal Data with Other Organizations
In the following situations, we may share personal data with other organizations:
If the law or public authorities require us to share personal data;
If we need to share personal data to establish, exercise, or defend our legal rights (this includes providing personal data to our professional advisors);
To organizations that we sell or transfer (or negotiate to sell or transfer) any of our business or any rights or obligations under any agreement we may have with you. If the transfer or sale proceeds, the organization receiving your personal data may use your personal data in the same way as us.
Couple2 has physical, electronic, and procedural safeguards in place that comply with legal regulations to protect your personal information. We also ensure that all our service providers have industry-recognized safeguards. However, data transmission over the internet cannot be guaranteed to be 100% secure. As such, Couple2 cannot ensure or warrant the security of any information you provide to us via the internet.
The personal information we collect from you may be stored on a server located outside of the country where you live. We maintain major servers around the world to bring you our services globally and continuously.
Couple2 limits access to your personal information to employees of Couple2 who have a reasonable need to access the information in order to provide you with products or services or to complete their work.
The retention period of your personal data will not exceed what is reasonably necessary and will take into account the original purpose of collection, the age of the data, any legal/regulatory reasons for retaining it, and whether it is necessary to protect you or us. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means, in addition to applicable legal and regulatory requirements.
Below, we list the rights you have under GDPR concerning your personal data. If you wish to exercise any of these rights, please write to us using the information provided in the "How to Contact Us" section of this policy.
Right to Access – You have the right to access the personal data we hold about you and the circumstances of our processing activities.
Right to Correct Inaccurate Information – If you believe we hold inaccurate or missing information, please inform us, and we will correct it.
Right to Object to Our Use of Your Personal Data – We will consider your objection to our use of your personal data. If, upon balancing, your rights outweigh our interests in using your personal data, we will restrict our use of it or delete it according to your request.
Right to Object to Direct Marketing – If we engage in direct marketing activities (with your consent), if you object, we will stop using your personal data for direct marketing purposes.
Right to Restrict Our Use of Your Personal Data – You can restrict our use of your personal data if you have successfully raised a general objection, if you have questioned the accuracy of the personal data we hold, or if we have unlawfully used your personal data – but you do not want us to delete the data.
Right to Erase Your Personal Data – You can request that we delete your personal data in the following situations: we no longer need to retain your personal data; you have successfully raised a general objection; you have withdrawn your consent to our use of your personal data (if we rely on consent as a legal basis); or we have unlawfully processed your personal data.
Right to Complain to Data Protection Regulators – We would like the opportunity to resolve any complaints you may have, but you also have the right to complain to data protection regulators in the UK or the European Economic Area country where you receive our products about our use of your personal data. In the UK, the data protection regulator is the ICO, and their website is: https://ico.org.uk.
By using Couple2, you agree that all information collected through or by Couple2 may be transferred, processed, and stored in various locations worldwide, including but not limited to, the United States, the United Kingdom, the European Union, in the cloud, on our servers, on the servers of our affiliates, or the servers of our service providers. Your information may be accessible to law enforcement or other authorities in accordance with applicable laws. By providing information to Couple2, you explicitly consent to the storage and processing of your information in these locations. This may mean that your personal information will be stored in a jurisdiction that provides a level of data protection that may, in certain instances, be less stringent than the protection provided in the jurisdiction where you reside.
We will implement appropriate safeguards to ensure that your personal information is treated securely and in compliance with this privacy policy. These safeguards include: (i) ensuring that your personal information is used in accordance with standard data protection clauses adopted by the European Commission for the transfer of personal data to recipients outside the EEA and UK; and (ii) ensuring that any recipients of your personal information commit to maintaining the same high standards of data protection as we do. If you wish to learn more about the safeguards we employ, please contact us using the details provided at the end of this privacy policy.
12. Our Policy Concerning Children
We do not knowingly collect, use or share any information about children (depending on the country where you reside) without verifiable parental consent or as permitted by law. If you are a parent or guardian and you believe your child has provided us with their personal information without your consent, you can contact us and request that your child’s information be deleted from our system.
13. Links and Third Party Services
If you click on a link to a third-party website, including, without limitation, an advertisement, you will leave this Site and go to the website you selected. Because we cannot control the activities of third parties, we do not have responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to the Apps, you should consult that site’s privacy policy before providing any personal Information.
We follow generally accepted industry standards to protect information submitted to us, both during transmission and after we receive the information. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
This policy is a supplement to, not a replacement for, any applicable national data protection laws. Any applicable national data protection laws will supersede this policy if they provide stronger requirements. This policy should apply in locations where there are no national data protection laws.
California
The California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), requires us to provide California consumers with some additional information regarding how we collect, use, and disclose your personal information, and the rights available to California consumers under the CCPA. The terms used in this section have the same meaning as in the CCPA.
As described above in Section 3. How We Collect and Use Your Personal Data, Couple2 may have collected the following categories of "personal information" (as that term is defined by the CCPA) about you through our Services within the last 12 months:
Identifiers, such as your name, email address, and username;
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your contact information and profile photo;
Commercial information, such as transaction information and purchase history;
Internet or network activity information, such as your browsing history and interactions with our Website;
Geolocation data, such as your approximate location based on your IP address;
Audio, electronic, visual, and similar information, such as video content you may have uploaded;
Your account log-in information i.e., username and password to access your account (if you have a Couple2 account); and
Inferences drawn from any of the above personal information to create a summary about you, for example your preferences and characteristics.
Sales and Sharing of Personal Information
As described above in Section 6, Couple2 does not sell personal information as the term “sell” is traditionally understood (i.e., for money). However, like many websites and apps, our Services use cookies and other tracking technologies to provide you with a more personalized experience and to advertise our Services to you, if you choose to enable such cookies. The use of such cookies which disclose a California resident’s personal information (which includes IP addresses and cookie IDs) to third party service providers and advertisers may be considered a “sale” of personal information under the CCPA (given its broad definition of "sale"), or a "sharing" of personal information under the CCPA (which is defined as the disclosure of personal information for the purposes of cross-context be behavioral advertising). You may opt out of such cookies at any time by adjusting your cookie choices in our cookie banner, or by clicking the "Your Privacy Choices" link in the footer of our Website.
We do not knowingly sell or share personal information of California residents who are under 16 years old.
Virginia Privacy Rights
The Virginia Consumer Data Protection Act ("VCDPA") defines "consumer" as a Virginia resident who is acting in an individual or household context only and does not include residents acting in a commercial or employment context. If you are a Virginia "consumer", you may have the following rights concerning your personal data, subject to certain limitations and exceptions under applicable law:
Access: You have the right to request to confirm whether we are processing personal data about you, and to access such personal data.
Data Portability: You have the right to obtain your personal data in a portable and readily usable format.
Correction: You have the right to request that we correct inaccuracies in your personal data.
Deletion: You have the right to request to delete the personal data provided by you or obtained about you.
Opt-out of Data Processing for purposes of Targeted Advertising; Sales to Third Parties; and Profiling: As described in the section "Sales and Sharing of Personal Information" above, we do not sell personal data to third parties for money, nor for the purpose of profiling in connection with decisions that produce legal or similarly significant effects. However, we do process personal data for the purpose of displaying targeted advertisements, if you instruct us to do so. You have the right to opt out of the processing of personal data for targeted advertising purposes at any time by changing your cookies choices via our cookie banner or via the ‘Cookie Policy’ link in the footer of our website.
Appeal: You have the right to appeal a refusal to take action on your request. You may ask us to reconsider our decision within 45 days after we send you our decision. We will endeavor to respond to your appeal within 60 days of such an appeal, including a written explanation of the reasons for the decision, and any action taken or not taken in response to the appeal.
If you are a resident of one of the above U.S. states and would like to make a request to exercise one of the rights described above, please submit your rights request to
couple2dev@outlook.com. To protect the personal data that we maintain, we may verify your identity when you make a request.
In certain states (such as California), an authorized agent may submit a rights request on your behalf. We may require an authorized agent to verify their authority to submit a request on your behalf, or we may require you to verify your own identity or confirm with us that you provided the agent with permission to submit the request. We will only use the information provided for verification to confirm the requestor’s identity or authority to make the request, and for our compliance records.
We endeavor to respond to a verifiable request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
We may amend, at our discretion, any portion of this Policy at any time by posting or displaying the amended Privacy Policy on our Site. We will provide notice on our Site or by other appropriate means to you if these changes are material and, where required by applicable law. You will be deemed to have accepted such amendments by continuing to use the Service, so please review it frequently.
18. Contact Us
If you have any questions about this Privacy Policy, or your dealings with this Site, please contact us by using one of the following communication channels.
- Email: couple2dev@outlook.com